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FAQ

Is Padalka Guitars a serial manufacturer, or a custom-shop?
Padalka Guitars is a one man company run by me (Simon Padalka) with occasional help of  Daria Padalka.
All instruments are preordered and handcrafted by me. I also make instruments for sale from time to time.
You can choose specifications for your order: woods, hardware, pickups and a number of other characteristics.
Body shapes and headstocks are defined and presented on the website.

What is the average price?
Usually customers choose specs, which make a total price about 2000-3000 USD
Complex and highly individual instruments, with rare exotic woods may cost up to 4500 USD and more.
To get an approximate price and see available options, you can download the PRICE.

How to order from you?
The queue will be reopened in winter 2018/2019 and continue until all spots are filled.
When this time comes, please fill  order form and send them to me for further discussion. (padalkaguitars@gmail)

Order Form – Superstrats
Order Form – Headless Guitars
Order Form – Ennea Bass
Order Form – Headless Basses
Order Form – Semi-hollow body Sun

If your wishes coincide with our abilities, I will accept your order.

How to step in the line?
If you chose available options, you satisfied with an approximate price and building time,
you can take a place in the line by making an initial instalment (100 USD).
We will define the time when the building will start and finish.
If later you decide to cancel the order, the initial instalment will not be refunded.

How do we discuss details of my order?
If you plan to use some exotic woods, which I don’t have in stock, it should be paid and ordered beforehand.
If this instrument will be made of woods from our stock, you can reserve some pieces.

About 2 months before the start of building we will discuss any undecided details,
make a drawing, a mockup and calculate the final quote.

What is the instalment plan?
First you pay 100 USD as an initial instalment.
After discussion and calculation of the final quote, you pay 50%, but no less than the cost of hardware and woods.
The rest you pay when the instrument is complete.

Do you make lefty guitars and basses?
Yes, every model could be made in a lefty version.

What is the building time?
Guitars with satin finish — 4 months
Guitars with gloss finish — 5 months
Headless models (Saturn, Neptune) — 5 months
Neck-through instruments — 5 months
Basses and Ennea models — 6 months
Sun model – 9 months

What happens during the building process? Will I receive pictures?
I am taking pictures of the most important phases of the building process.
I’ll send them to you by email. It will happen once or twice a month, depending on the current phase of the process.
When instrument is almost complete I post an album with all these photos.
The final photo-shoot will be published after instrument is complete.

How do you ship guitars? What will be included in the package?
I ship instruments in a rigid shipment packing.
It is a box made of high-density Expanded Polystyrene (XPS), covered with 3mm HDF sheets.
If you want a hard-shell or soft case, let me know and we’ll see whether it would be possible.

The package will include:
a warranty and a certificate,
wrenches for hardware and truss rod (except the case of a spoke-wheel truss rod nut)
strap locks (if they were included in specifications)

I can also include:
the original pickup package
Padalka leather guitar strap

Do you ship worldwide? How much is it?
I ship guitars worldwide by EMS-post. It will be delivered by your local postal service.
Usually it cost 60-100 USD, depending on the weight of the package and your country.

Do you have in-stock instruments?
Sometimes I make instruments for sale.
Visit the In Stock page to check.

I invented my own body/headstock shape. Can you build it for me?
No. I build only instruments designed by us.

Do you make replicas?
No. I don’t see any point in making instruments, which already exist. I’m not interested in it.

I have some woods/hardware. Can you use it to build my guitar?
No. I select woods scrupulously and can guarantee the quality of the product only when it is made of my wood.
The same goes for hardware. It is chosen and ordered for each instrument individually.
Mostly I order hardware directly from the manufacturer.

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